frequently asked questions
UK water authorities deliver water to your main stopcock in a state that is fit for human consumption and are under an obligation to do so. The standard of water supplied in the UK when compared to many other countries around the world, is high.
Some people however do not like the taste and odour of chlorine that is used in the cleaning process. The Aquamaster range has elements capable of filtering water down to 0.5 micron (invisible to the human eye) to remove chlorine, impurities and heavy metals that may be present in your supply. It also avoids the need to store and carry bottled water - as your fresh filtered water is now on tap.
All Aquamaster units come complete with full fitting instructions and use a self-drilling tap (which means you do not have to turn off your water supply). If you normally take on DIY tasks then you should have no problem installing your Aquamaster.
Filter elements require changing on a regular basis to maintain performance and avoid clogging of the filter. The industry recognized average lifespan is six months and Salamander provides a free reminder service.
The filter housings have been designed with a removable bracket to allow for easy change. All you need is access to the housing beneath your sink.
Your kettle is particularly vulnerable to scaling as you are taking a small amount of water up to boiling point in a relatively quick time (scale forms as hard water is heated). Choose the Aquamaster Pearl or Diamond with scale reduction cartridge to inhibit scale in your kettle. Depending on the hardness of your supply some loose deposits may still be visible. It is recommended that you use fresh water each time your kettle is boiled.
Please see description of products, Diamond, Pearl and Mini along with Filter Options chart and choice of taps.